Contact Us

Contact SoftCrown

We are here to help with questions about our products, orders, shipping, returns, refunds, or your shopping experience.

Before contacting us about an order, please include your full name, order number, and the email address used during checkout. Providing this information will help our customer support team locate your order and respond more efficiently.

Customer Support

Email: support@softcrown.store
Phone: (905) 555-0163

Mailing Address

SoftCrown
47 Cameron Crescent
East York, ON M4G 2A1
Canada

Website

softcrown.store

Our customer support team aims to respond to email inquiries within 1–2 business days. Response times may be longer during weekends, public holidays, major sales, or periods of unusually high order volume.

For return or refund requests, please contact us before sending any product back. Our team will provide the correct return instructions and confirm whether your order is eligible under our Return and Refund Policy.

We appreciate your patience and look forward to assisting you.